Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Naturally Lewes’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term “Naturally Lewes” or “us” or “we” refers to the owner of the website which is Naturally Lewes. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Deliveries

All items are delivered directly to one UK address, as stated by you when placing your order. The cost of delivery is included in the price displayed for each item. As such, all items are advertised as including Free Shipping. All items are printed on demand and no items are held in stock.

We aim to deliver your item within 4 business days. This is based on our printer’s processing time, carrier transit time, and your delivery address. Bear in mind: delivery company delays or placing an order on a weekend or bank holiday may push this date back. In the case of postal disputes or other events beyond our control, we will contact you to advise of any revised delivery times. We incur the cost of deliveries and will not compensate you for delays in such situations.

Returns

In the unlikely event that your product is faulty please return it within 14 days. Please contact us in any of the ways detailed and we will advise you of the returns procedure. Please supply a photograph and description of the fault.

We will not accept returns of non-faulty personalised goods because the products have been created especially for you.

We can only acknowledge returned goods if they are sent using Royal Mail ‘Signed For’ Recorded Delivery so you have proof of delivery. You will have to meet the delivery costs of returning the products, although we will refund the postage at our discretion once the item in question is rechecked. If we accept responsibility for the fault we will reimburse Royal Mail ‘Signed For’ Recorded Delivery postage costs. In the event of your choosing an alternative service we reserve the right to reimburse you to the amount that this service would have cost.

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